Privacy policy

Last Updated: November 2025

DrDivyaDPT.com (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, or communicate with our business.

1. Information We Collect

A. Personal Information

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Appointment details

  • Information you provide through intake forms, questionnaires, or email

B. Health Information

For physical therapy or coaching services, we may collect limited health information relevant to your care.
This information is securely stored and never shared without your explicit consent.

C. Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Pages viewed

  • Cookies and analytics data

This is used for improving performance, security, and user experience.

2. How We Use Your Information

We use your information to:

  • Provide physical therapy and coaching services

  • Communicate about appointments, updates, and programs

  • Process payments and manage accounts

  • Improve website functionality

  • Send marketing emails (optional opt-in)

  • Maintain site security and analytics tracking

We never sell your information.

3. How We Protect Information

We use encryption, secure servers, and administrative safeguards to protect your data.
However, no online system can guarantee 100% security.

4. Sharing Your Information

We may share your information with:

  • Service providers (e.g., email platforms, payment processors, booking software)

  • Legal authorities when required by law

  • Other healthcare providers only with your consent

We do not sell or rent your personal data.

5. Cookies & Analytics

We use cookies and analytics tools (such as Google Analytics) to track website performance.
You may disable cookies through your browser settings, but some features may not work properly.

6. Third-Party Websites

Our website may link to external sites.
We are not responsible for their content or privacy practices.

7. Children’s Privacy

Our services are not intended for individuals under age 18.
We do not knowingly collect information from children.

8. Your Rights

You may:

  • Request access to your information

  • Request updates or corrections

  • Request deletion where applicable

  • Opt out of marketing emails at any time

Contact us to exercise these rights.

9. Updates to This Policy

We may update this Privacy Policy periodically.
The “Last Updated” date reflects changes.

10. Contact Us

For questions, requests, or concerns:

Dr. Divya DPT
Email: dabrahamfit@gmail.com
Website: www.drdivyadpt.com